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ActiveU Camp FAQ’s

Q: What is the age range for ActiveU? 

ActiveU camps are for campers who will be ages 6 through 12 at the start of the camp season, which is July 1. Campers should be registered for their groups based on their age as of July 1.

Q: What does a typical day look like for campers at ActiveU?

Drop off is from 8:30 am to 9:00 am, and we keep the children busy throughout the day with 4-5 activities, 2 snack breaks, a 45-minute lunch, and 1 hour of pool time! During our week long camps (March Break and Summer), our camps will include visits with various faculty and staff to help learn more about the campus. The children are kept busy until pick-up, which is between 4:00 and 5:00 pm.

Q: What are some of the activities that the campers will participate in?

We try to have as much variety in our days as possible! Generally, our activities are based on a specific sport, such as basketball, soccer, dodgeball, tag, or ultimate frisbee, to name a few. To mix things up, we also have activities that are facilitated by guest faculty members, some craft based activities such as a camp favourite, tie-dye, and we love to spend as much time outside as we can!

Q: My child is not a very comfortable swimmer – can they still participate in swim time?

Yes. Every camper will be given a swim test at the start of every camp, which consists of swimming the length without touching the bottom or sides of the pool. If your child does not pass the swim test they will be required to stay in the shallow end of the pool. We  encourage campers who are not comfortable swimming to bring a lifejacket with them for use. Your child’s safety is our #1 concern while in the pool. ActiveU staff are required to be in the pool during swim time, and extra life guards are on duty during this time.

Q: Is there a cancellation or refund policy?

Cancellations made at least 10 business days prior to the program start date will receive a refund in full.

Cancellations made within 1-9 business days prior to the program start date will receive a refund less a $25 administrative fee.

Cancellations made after the program start date will not receive a refund.

No refund will be given if a child leaves ActiveU on their own accord, is a “no show”, or is expelled.

Q: Is ActiveU Nut-Free?

We ask that all campers back nut-free snacks and lunches. However, we are in a public facility and cannot guarantee there will be no exposure to nut products.

Q: How do you handle behavioural issues or discipline?

At ActiveU we feel each camper should have fun. In the event of misbehavior from one person or a group of people, ActiveU staff will work diligently to make sure it does not impact negatively on the rest of the campers. ActiveU works on a three-strike policy. Any behaviours that can be portrayed as bullying and harassment are not tolerated and will result in dismissal from camp. 

Strike One: Any camper who fails to adhere to camp rules, or exhibits behaviour that is clearly intended to annoy or endanger other campers, will be privately and formally warned by staff about their inappropriate behaviour.

Strike Two: A camper who chooses to continue their misbehaviour will result in a conversation with  the camp coordinator. At this time they will be told that further misbehavior will result in a phone call to their parent or guardian. 

Strike Three: Any further inappropriate behaviour will result in a meeting with parents and the Camp Coordinator and expulsion from camp.

  • Campers who are expelled from camp for disciplinary reasons will not receive a refund of any fees paid to attend camp.   
  • Any of the above steps may be repeated at the discretion of camp staff.

Q: What can I expect for drop-off and pickup? 

Drop-off for ActiveU camps is between 8:30-9:00am. Should you need to drop off your child earlier than this, please select the extended care add-on when registering, and this will allow for a 8:00am drop off. During drop-off, campers will be able to choose from different activity stations such as colouring, low-org games, or sports!

Pickup for ActiveU Camps is between 4:00-5:00pm. During this time, campers are kept busy with activity stations as well! Please note that government-issued ID will be required for pick up. The name on the ID must match the name on the authorized pickup list.

Q: What are your ratios? 

At ActiveU, our ratios are as follows:

  • Wolf Pup Division (ages 6-7) – 1:8
  • Lightning Division (ages 8-9) – 1:10
  • Thunder Division (ages 10-12) – 1:12

Q: I have children of various ages who want to be grouped together – how should I register them? 

We ask that you please register your children in the appropriate age division based on their age as of July 1st, 2023. Having our camp groups divided by age allows for our staff to facilitate the safest, and most developmentally appropriate activities, particularly when it comes to sport and physical activity!

However, campers will have time throughout the day where they participate in large group/camp wide activities!